TY  JOUR
TI  Customer Evaluation in IT Business  as a Way to Improve Project Activities
KW  outsourcing
KW  IT company
KW  project management
KW  customer relations
KW  communications
KW  tariff rates
KW  strategic customer metrics
KW  customer operational metrics
JO  Bulletin of Kemerovo State University. Series: Political, Sociological and Economic sciences
AU  Sapozhnikov, P.A.
AU  Kolozhvari, Y.B.
PY  2022
IS  7
PB  Kemerovo State University