%0 Journal Article
%T Customer Evaluation in IT Business  as a Way to Improve Project Activities
%A Sapozhnikov, P.A.
%A Kolozhvari, Y.B.
%K outsourcing, IT company, project management, customer relations, communications, tariff rates, strategic customer metrics, customer operational metrics
%J Bulletin of Kemerovo State University. Series: Political, Sociological and Economic sciences
%D 2022
%N 7
%P 11
%I Kemerovo State University