@article{Sapozhnikov2022customer, author={Sapozhnikov, P.A. and Kolozhvari, Y.B.}, title={Customer Evaluation in IT Business as a Way to Improve Project Activities}, journal={Bulletin of Kemerovo State University. Series: Political, Sociological and Economic sciences}, publisher={Kemerovo State University}, year={2022}, pages={225-236}, volume={7}, issue={2}, }